News & Insight

Working with patients and communities event


Commissioners, provider organisations and leaders of patient participation groups (PPGs) are coming together to share examples of projects that put patients at the heart of the local health system on 1 October.

Involving patients in changes to local health services is essential for commissioners and a critical success factor in any “new model” of care.

The “Working with patients and communities - the key to improving services” event, which takes place in London on 1 October, welcomes a range of speakers discussing different aspects of patient engagement from influencing new care models to wider participation through social media.

Nikki Critchlow, the CSU's Involvement Service Lead, will also be presenting her perspective on what makes a good Patient Participation Group (PPG) and debating the issues with delegates in a panel discussion.

Nikki, who holds a postgraduate award for Public and Patient Involvement from the University of Warwick and is in the process of being accredited as an Experience-Led Commissioning (ELC™) Practitioner, said:

“Patient participation groups (PPGs) give patients a say in local services, help practices to develop healthier working relationships with their local populations, and support a rich participation network to inform commissioning.

“In Staffordshire we’ve helped CCGs to support their patients and practices to grow individual PPGs and wider networks (localities). These PPGs and localities form part of the model of involvement which puts the patient voice at the heart of CCGs and commissioning.

“I am looking forward to sharing this model, and local examples of patients working successfully in partnership with their practices, on the day.”

The event, which forms part of the “Primary Care Commissioning Development programme”, is aimed at anyone responsible for commissioning strategy and service design, patient and public involvement and communications and engagement.

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Midlands and Lancashire CSU
Kingston House
438-450 High Street
West Bromwich
West Midlands
B70 9LD

Tel: 0300 404 2999

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