How can we help clear your to do list in 2017?

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Improve patient engagement

MLCSU’s Involvement team can assist you with Experience Led
 Commissioning, surveys, focus groups, membership schemes, full Consultation facilitation and support or end of consultation analysis and reporting.

Improve patient experience

MLCSU’s powerful Insight tool can help you gather patient feedback from a variety of sources, giving you real-time analysis on performance against patient expectations.

Improve our digital and social media presence

MLCSU’s Design and Digital team can support you with refreshing your
 web presence, or creating a new one; improve your social media footprint through effective and innovative campaigns.

Complete an engaging annual report

MLCSU’s Publications team can help you showcase your successes and outline your plans with an engaging, informative annual report and a summary, gain Clear English accreditation and produce Easy Read versions for people with learning disabilities.

Reduce system pressures in the lead up to Easter

MLCSU’s Marketing team can help you to use insight-based
 marketing and analysis to help raise awareness of and ultimately
 reduce system pressures in the lead up to Easter.

Contact the team if you’d like to know more:

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0121 612 3806

www.midlandsandlancashirecsu.nhs.uk/comms

Midlands and Lancashire CSU
Kingston House
438-450 High Street
West Bromwich
West Midlands
B70 9LD

Tel: 0121 612 3895
E-Mail: midlands.lancashire@nhs.net

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