Customer Finance

Contact Customer Finance

Customer Finance

Working with you to create efficient and cost effective financial processes for your business, our team of experts will also help to ensure your organisation is compliant with statutory and regulatory financial requirements. We pride ourselves on excellent customer service and value for money, with a ‘right first time, every time’ approach.

We have a number of NHS clients across the UK, including Staffordshire and Lancashire, Central Midlands and Leicestershire.

In addition, we provide services to North Staffordshire Combined Healthcare Trust and are in discussion with a number of other public sector clients as our skills are highly transferable throughout.  

We undertake Service Auditor Reporting (SAR) that rigorously reviews financial controls and processes, which are independently audited by Deloitte on behalf of NHS England.

This team delivers a scalable Finance operating model (Hub and spoke model) which is focused on delivering transactional services at scale supported by local delivery teams to meet individual customer needs.

The Finance Operating model for Customer Finance has 2 key areas:-

  • Embedded roles – these staff act as business partners and are responsible for all finance matters for their client. The service is flexible to client’s needs. 
  • At Scale services – Specialised Centres of Excellence in Purchase to Pay (P2P), Order to Cash (O2C), and Invoice processing for Individual Patient Activity (IPA) and Non Contract Activity (NCA) items

Midlands and Lancashire CSU
Kingston House
438-450 High Street
West Midlands
B70 9LD

Contact us to find out more
Tel: 01772 214 021

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