Communications and Engagement

Specialists in marketing and engagement

Contact Communications and Engagement

Editorial and Publications

conversation Staffordshire and Stoke on Trent cover.jpg2We cover the full range of editorial services, from proofreading and editing to full management of the production of consultation documents. We write case studies, award submissions, blogs, brochures - all in a style appropriate to the target audience.

View the editorial brochure

With editing, full corporate strategies and operating plans can be presented as clearly as possible, but for public reading we produce summary versions designed to grab and hold attention. We have recently distilled complex information in several lengthy Sustainability and Transformation Plans into simple summaries which are strong on design.

When Plain Language accreditation is required we find very few amendments are required to our first drafts (keeping the cost down for our clients).

For those who want to go a step further in making their reports accessible we can create Easy Read versions using photos and drawings approved by the Foundation for People with Learning Disabilities. MLCSU’s Bespoke Interpreting, Language and Communication Services (BILCS) provide a review of final drafts to give that extra assurance that they meet the needs of people with learning disabilities.

Our Annual Report service

Annual Report North Staffs coverOur team of experienced writers and designers ensure our clients’ annual reports not only meet set standards and deadlines but are also engaging. The end result showcases achievements and sets the scene for the coming year.

Each year we write and manage the production of approximately 30 annual reports for clinical commissioning groups and hospital trusts and 10 annual report summaries in a variety of formats. We can also offer this service to organisations outside of the NHS.

To find out how we can help your annual report sparkle while meeting government guidelines or for further information about any other aspect of our editorial service please email This email address is being protected from spambots. You need JavaScript enabled to view it..

“The communications and engagement team supported the CCG in developing and producing once again the CCG’s Annual Report. The C&E team, which included copy writers and the design team, worked with the CCG to ensure appropriate working drafts were available to meet tight deadlines as per an agreed timetable for submission to committees and external audit and in making the changes to the final copy to meet the NHSE deadlines for submission. The outcome of working together produced and delivered a high quality report which reflected not only the achievements of the CCG but our statutory duties as well and was well received by members of the public and the CCG Board alike.”

Alex Palethorpe, Head of Governance, North Staffordshire Clinical Commissioning Group  

Midlands and Lancashire CSU
Kingston House
438-450 High Street
West Midlands
B70 9LD

Contact us to find out more
Tel: 0121 612 3806
E-Mail: businesssupport.mlcsu@nhs.net

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