Transformation and Service Redesign

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Transformation and Service Redesign

What we can offer

We can support you to drive and deliver real change. This can often be a complex and challenging process, particularly when covering a large geographical area with a range of diverse communities, partners and stakeholders.

We have a strong reputation for working successfully across health and social care, the NHS and local government, in both urban and rural areas, to achieve results. We will help you to design and mobilise initiatives that make the best use of available resources, ensuring high quality services which improve health outcomes for local people.

Why you should choose us

We ensure that projects are well-managed, deadlines are met and patient outcomes improved. Our robust approach has delivered results in the following areas:

  • Strategic planning – Sustainability and Transformation Plans (STPs), Local Development Plans, and Urgent and Emergency Care Plans
  • Service transformation – Child and Adolescent Mental Health, whole-system stroke pathways, and Improving Access to Psychological Therapies (IAPT)
  • Programme management – the Better Care Fund (BCF), learning disability joint health and social care self-assessment framework, and reducing mental health delayed transfers of care (DTOCs) by over 70% within two months

 How we can help

  • End-to-end support – from initial scoping, opportunity and viability assessment through to handover and closure planning
  • Comprehensive Programme Management Office for large-scale change programmes, with robust assurance
  • Knowledge and experience of effective stakeholder engagement with clinicians, patients, carers, the voluntary, community and faith sectors to co-produce system-wide change
  • Development of business cases, project initiation documents, action plans, risk management plans, equality impact analyses and more
  • Support to establish appropriate governance structures, ensuring clear ownership, oversight and programme management
  • Reviews of national policy, evidence and best practice to inform redesign
  • Design of technical change process, including options appraisals and logic modelling
  • Mapping interdependencies, horizon scanning and external environment analysis 

View the Transformation and Service Redesign Service Card

Midlands and Lancashire CSU
Kingston House
438-450 High Street
West Midlands
B70 9LD

Contact us to find out more
Tel: 01772 214020

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