Debbie Bywater

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Chief Information Officer

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Debbie Bywater, Chief Information Officer

Debbie leads the NHS ML’s Digital, Data and Technology directorate as well as being the board lead for Net Zero. She has worked in the public sector for more than 35 years, building extensive strategic, operational and programme management experience in both the NHS and local government. A passionate promoter of informatics as a key enabler in the delivery of strategic change, she has led the implementation of major information communications technology enabled change programmes at local, regional and national level within the NHS, and in local government.

Debbie has an established track record of working in partnership with NHS organisations, local authorities and commercial and third sector providers to effect change and deliver service improvement. She has significant experience of using technology innovatively to improve service delivery and realise operational efficiencies. In her role as deputy chief information officer for the North West Strategic Health Authority, Debbie was responsible for implementing and managing a range of strategic informatics initiatives across the region including the National Programme for Information Technology.

Debbie has a detailed understanding of operational service delivery. As director of client services at NHS North West, she was responsible for the development and delivery of care system support services to customers throughout Cheshire and Merseyside. Whilst working in local government Debbie implemented and managed information systems across a broad range of service areas, including adult social care, education and children’s services. She also led the implementation of the Authority’s Electronic Government Strategy which comprised of a portfolio of projects including; web development, applications & data integration, electronic service delivery and channel development.

Debbie has undertaken the role of programme director for a number of initiatives, including the NHS England Intelligence for Commissioners Programme. She also co-led the establishment of the North West Informatics Skills Development Network, a regional workforce development programme for health informatics staff, which was the first of its kind in the country.

Our people

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Adam Burgess-Evans

Director of People

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Clare Thomason

Director of Delivery, UK

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Debbie Bywater

Chief Information Officer

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Elizabeth Miller

Director of Nursing and Clinical Services

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Janet Budd

Deputy Managing Director

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Michael van Hemert

Managing Director of Commissioning Support Units

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Qadeer Kiani

Equality, Diversity and Inclusion Board Advisor

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Tony Matthews

Director of Finance

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How we can help health systems

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

Improving productivity and efficiency

We have a range of impactful solutions both across operational services and transformational programmes to support NHS systems to tackle some of…

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Improving productivity and efficiency

People solutions

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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People solutions

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation