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In response to the COVID-19 pandemic, NHS England required a rapid increase in the uptake of Electronic Repeat Dispensing (eRD) across the Midlands. We led a collaborative project with Arden and GEM Commissioning Support Unit , and East and West Midlands Academic Health Science Networks to address this need. The project implemented a comprehensive support program, including webinars, a dedicated helpline, and an online resource platform. As a result, the West Midlands saw a 28% average increase in eRD items, with significant engagement from healthcare professionals, leading to improved understanding and implementation of eRD practices across the region.
If you would like more information about our services, you can contact us on MLCSU.medicines-management@nhs.net
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