Michael was appointed to the role of Managing Director of all four Commissioning Support Units (CSU) in April 2024.
He is an experienced leader of business service organisations in the commercial sector and the NHS and has a track record in strategy development, service management and business turnaround. Michael champions a customer-centric approach, driving higher quality and standardised operations, and is strongly invested in consultative service provision.
“CSUs are full of talented people and I am immensely proud to be a part of it and the NHS, providing insight, innovation and best practice sharing to meet the current and future needs of our partners.”
Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…
Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…
Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…
Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.
Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…
Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…
Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…