We understand, as health and care decision-makers, you want to make a difference – for both patients and services to develop an all-round healthier population.

NHS Midlands and Lancashire will help you achieve your goals and deliver the healthcare support you’re looking for.

Our size and scale enable us to provide the bold innovation, ideas, leadership and the confidence to face your challenges and opportunities with you.

Of the NHS and for the NHS, we have grown to become a strong and resilient organisation of more than 2,000 highly skilled NHS professionals and subject matter experts, many of them leaders in their field.

In addition, we benefit from a network of 28 established supply chain partners adding scale and expertise to our capabilities.

Our geographical reach means we have experience of serving diverse urban and rural populations with the full range of NHS challenges in planning, commissioning and providing health and care services. Nine health systems (covering one quarter of England’s population with £14.9billion total healthcare spend), NHS trusts and diverse clients across government, health and social care already benefit from our expertise, which is reflected in our leading performance in customer satisfaction scores.

Annual report 2022/23

Mission, vision and values

Our vision ​

To be a full partner within sustainable integrated care systems, contributing to improving the health and wellbeing of the population.

Our mission​

To be a great place to work, to be great people to work with, striving to be better tomorrow than we are today.

Our values

We live and work in line with our organisational values. They underpin who we are and how we build relationships both within our organisation, and with our clients, partners and the patients we serve.

We strive to achieve excellence in everything that we do, where everyone matters: our patients, our clients and you.

Our success is based upon the quality and skills of our staff. We put in a lot of effort to ensure they are happy, fulfilled, supported and valued for their contributions to the overall aims.

We are also focused on reducing our carbon footprint and delivering our services sustainably.

Quality and excellence

in our services

Adding value

exceeding customer expectations

Partnership working

with our customers and suppliers

People matter

patients, staff and customers

Transparency and integrity

in everything we do

Healthier Planet, Healthier People