Our Temporary Staffing Admin Bank is a great starting point for anyone looking for flexible, varied work within the NHS. We are proud to provide a supportive environment where recruits can learn and develop, and have opportunities to further their skills and career.

As part of future succession planning, the Personalised Healthcare Commissioning service recruited a number of young people through the Admin Bank. In this series of blogs, we meet some of them and hear their experiences.

Ellen Rintoul, Administrative Assistant, Lancashire and South Cumbria PHC Team

I first heard about this opportunity when I was looking for a flexible, part-time job that I could easily fit around my linguistics degree. The vacancy was listed on NHS jobs, and sounded like something I that I could balance alongside my lectures, seminars and readings.

I was excited about the opportunity to develop new skills in emailing, phone calls and minute taking. I started in 2020 during my first year of university, and am now going into my final year of studies. I have found many of my new skills are transferrable into other areas such as academic meetings, and society and student union committees.

My role mainly involves creating documents detailing patients’ care, and sending them on to nursing homes, where their care is being continued after a hospital referral or change in care needs. I have developed many new skills by learning new elements of processes. I am really happy with my role, and feel very lucky to have maintained it throughout my studies.

The experience has also made rethink some of my plans for after university. I now plan to apply for the NHS graduate management training scheme, so hopefully I can work on health and social care policy in my future!