A much-needed daily dashboard was produced at pace to provide crucial up-to-date reporting on COVID-19 developments across Leicester, Leicestershire and Rutland.

Background

Leicester, Leicestershire and Rutland health system needed visibility of COVID-19 suspected or confirmed cases, deaths, bed capacity and mortuary capacity. 

Action

Our business intelligence (BI) specialists quickly developed a daily COVID-19 sit-rep dashboard covering the required system-level information as well as trends and comparisons with the national picture. The report also included workforce information from local NHS organisations and councils, as well as primary care information.​

Quick modification was required to adapt to changing national reporting requirements, for example the inclusion of care home deaths.​

We also developed twice-weekly system management information reports bringing in data and intelligence regarding the independent sector, care homes, voluntary sector, NHS 111 and shielded patient information.​

Impact

The daily dashboard was delivered on time, meeting all requirements and available to all system partners. It has received excellent feedback from all system partners, including local providers’ executive boards. Local authorities have used it for modelling work. ​

​The dashboard is supported by the twice-weekly management information reports.​

Feedback

I just wanted to pass on my personal thanks to all the staff in the BI team that have been involved in the rapid development of the COVID-19 management report – their professionalism and flexibility has been exemplary. And in particular I wanted to thank them for working on this over the Easter weekend to meet the deadline set.

Sarah Prema, Executive Director of Strategy and Planning, Leicester, Leicestershire and Rutland Clinical Commissioning Groups

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