We have successfully introduced and effectively rolled out the integrated care record programme across Staffordshire county.

Background

NHS Midlands and Lancashire has provided the programme management team for the introduction of the integrated care record (ICR) in Staffordshire and Stoke-on-Trent. Our team comprises senior information management and technology managers, project coordinators and communications and engagement specialists.​

The team is responsible for day-to-day operations of the flagship One Health and Care project and reports to the ICR Project Board and the overarching Digital Programme Board representing the 16 partner organisation making up the STP.​

Action

To date, work we have undertaken includes:​

• Development of terms of reference​
• Construction of the ICR Partnership Agreement and coordination of its sign-off​
• Management of the ICR budget and the wider Digital Programme budget to ensure allocated finances allow for flexing through resource intensive stages of the project​
• Production of the system specification and coordination of the procurement process including all supporting documentation​
• Completion Equality Impact Assessment​
• Completion of Quality Impact Assessment​
• Creation of the full business case, project initiation document, project plan, and communications and engagement plan​
• Administration of STP partner organisational readiness and preparatory work required for the ICR, including data scoping and specification, and system configuration, testing and training.​
• Management of information governance, including and the Data Processing Agreement (DPA), Information Sharing Agreement (ISA), and Data Protection Impact Assessment (DPIA)​
• Facilitation of the Fair Processing campaign for the ICR and the development and issuing of all communications and engagement material to STP stakeholders​
• Planning the ICR service support model, including helpdesk and associated service level agreements.​

Impact

The ICR is now being rolled out across the county. With Staffordshire placed as frontrunners regarding ICR in the region, the programme team is liaising with counterparts in Shropshire & Telford, Wolverhampton, Walsall, and Worcestershire to share experiences and lessons learnt.

Further information

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