Digital transformation transforming care service

Home » Digital transformation transforming care service

Decorative image

We work with organisations across the health and care sector, helping them transform learning disability, autism (LDA), and mental health services, often by harnessing the power of digital innovation.

Our clients typically look for a collaborative partner who understands the LDA and mental health world and can leverage this expertise to better understand their population, provide thought leadership, and develop strategies for long-term improved outcomes. They seek a partner who can help break down barriers between health and social care to deliver better-integrated services.

Many clients know what is needed to drive improvements but are often frustrated by constrained capability, capacity, and systems that don’t communicate effectively, struggling to manage competing priorities for scarce resources. Clients are challenged by:

– Limited availability and quality of care provision for people with learning disabilities, particularly autistic individuals.

– Limited understanding across mainstream services of health inequalities, low engagement, and underdeveloped mechanisms to gain lived experience and improve care.

Nationally, admissions and crisis are rising for autistic people, and while we’ve improved discharges for those stuck in hospitals, preventing crisis remains a significant issue, especially for autistic people and young individuals.

Our Transforming Care Service partners with health and care organisations to prevent crisis and hospital admissions through better information, early identification tools, and community support. We strengthen the voice of patients, their families, and citizens to improve care (education) and treatment reviews (C(E)TRs) and care quality, and tackle health inequalities through the development of LEDER strategies and improvement programs such as AHCs, STOMP-STAMP, and epilepsy improvement.

We offer a range of services including:

  • Transformational and Improvement programs
  • Epilepsy Benchmarking
  • Digital Dynamic Support Registers
  • Autism Diagnostic Pathways Improvement
  • Quality care improvement support resources such as quality reviews, protocols, standard operating processes, contingency planning, and coordination.
Diversity group of male and female colleagues improving planning of project using software for designing on laptop computer pointing in screen, international student watching video for writing review

Our support is grounded in the lived experience of both citizens and professionals. We combine a flexible team of experts with a collaborative approach to support provider engagement and capacity planning, deliver discharge planning improvements, facilitate better training, develop autism strategies, deliver integrated care records, and enable improved data sharing. We provide a brokering service for specialist expertise and benefits analytics, and all our service products are underpinned by our proven change management skills.

Our team provides both breadth and depth of expertise, and we can access further skills and experience as required. We offer leadership support to help build an understanding of problems and co-produce strategies to solve them, benchmarking tools to facilitate comparative thinking, and advocacy support and signposting. 

We can provide models for minimum standard training that cross organisational boundaries, senior convenor specialists, coordinate communities of practice, improve advocacy involvement, remove boundaries between health and social care, support the voluntary and community sector, and build connections with people with lived experience.

To discuss how we can help your organisation, please contact us.

Our Transforming Care Service offers rapid deployment of a highly capable, extensive, and our experienced team truly understand the challenges health and care organisations face in transforming care and how to help them achieve their ambitions.

View all

News and views

News

Blog: Takeaways from the NHS Providers Conference 2024

Clare Thomason, Director of Delivery, NHS ML This blog was written by Clare Thomason, Director of Delivery at…

News

Investigation and intervention proposal for ICBs

In addition to the work NHS England’s (NHSE’s) Intensive Support Teams are undertaking at both regional and national…

Blog News

A walk through of the Court of Protection Deprivation of Liberty process

Fergus Campbell, Clinical Lead, NHS ML In the final post of our blog mini-series on Court of Protection…

View all

How we can help health systems

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

Learn more about Clinical redesign and provider collaboration
Clinical redesign and provider collaboration

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

Learn more about Communications and engagement
Communications and engagement

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

Learn more about Developing health systems
Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

Learn more about Digitally enabled transformation and IT
Digitally enabled transformation and IT

Improving productivity and efficiency

We have a range of impactful solutions both across operational services and transformational programmes to support NHS systems to tackle some of…

Learn more about Improving productivity and efficiency
Improving productivity and efficiency

People solutions

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

Learn more about People solutions
People solutions

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

Learn more about Personalised healthcare commissioning services
Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

Learn more about PHM analytics and decision support
PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

Learn more about Place and primary care transformation
Place and primary care transformation
mlcsu