About IG

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We understand that as health and care decision makers, personal data is at the heart of your services.

Our professional team have a wealth of experience delivering all elements of an information governance (IG) service on behalf of multiple organisations.

NHS Midlands and Lancashire (ML) Information Governance already provides support services to integrated care boards, NHS trusts, general practice, pharmacy, dentists, optometrists, NHS England and council-regulated care homes.

NHS ML will support your organisation to ensure that the right data is available at the right time and to the right people to enable health and care providers to deliver safe services to individuals.

Access to our services is simple. Our dedicated helpline and email are staffed by our friendly team of first-line responders within our IG hub. They will be your point of contact, logging queries, providing advice and escalating queries to your appointed IG lead. Our cost-effective service can be used to support your existing in-house resources, or you may wish to consider outsourcing all or part of your service to our experts. We have options to suit everyone and will talk these through to find the best arrangement for your organisation.

See details of our current ICO registration and our current Data Security and Protection Toolkit status.

Contact us for more information on mlcsu.ig@nhs.net or 01782 916 875.

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How we can help health systems

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

Improving productivity and efficiency

We have a range of impactful solutions both across operational services and transformational programmes to support NHS systems to tackle some of…

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Improving productivity and efficiency

People solutions

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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People solutions

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation
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