Join host Andy Downton for another insightful episode as we explore how the NHS Midlands and Lancashire Nursing and Urgent Care Team (NUCT) is helping care homes prepare for Care Quality Commission (CQC) inspections.
In this episode, Andy is joined by Samantha Singh and Rachael Berks, Clinical Leads at NHS ML NUCT, along with Faye Gailey, Registered Manager at Portway House Care Home, to discuss the challenges care homes face in meeting CQC standards and how targeted support can make a real difference.
Samantha and Rachael explain how the NUCT team collaborated with the Black Country Integrated Care Board (ICB) to identify care homes that would benefit most from structured support. Their approach included mock inspections, tailored training, policy reviews, and leadership development – all designed to integrate the CQC’s five key lines of enquiry into everyday care home practices.
Faye shares first-hand experiences of how this support transformed her team’s confidence, ensuring that staff not only met regulatory expectations but also understood how to maintain high-quality care beyond the inspection process.
With real-world insights and practical strategies, this episode is a must-listen for care home, healthcare professionals, and anyone interested in improving care quality and regulatory compliance.
Tune in now to hear how collaboration and expert guidance can empower care homes to succeed.
To learn more about our work and our Nursing and Urgent Care services, visit the Nursing and Urgent Care Teams webpage.
For more information and to learn how we can help you, please contact us.
New Podcast: Supporting care homes to succeed in care quality commission inspections
Join host Andy Downton for another insightful episode as we explore how the NHS Midlands and Lancashire Nursing…
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