Digital transformation is not simply about technology – it is about change management enabled by technology to improve access and quality of patient care and optimise processes for clinicians and health systems.

We partner with clients to deliver transformation programmes by diagnosing challenges, designing and deploying solutions and optimising for scale.

We can support you to develop and implement:

• Digitally enabled care models and pathways
• Blended solutions between automation and staffed call centres to validate and manage waiting lists
• Integrated ways of working and optimise the workforce
• Shared care records and data sharing across providers
• Digital solutions for care access
• Remote monitoring tools and virtual health
• Patient facing AI such as self service and chat bots
• Digital infrastructure for diagnostics and investigation
• Upskilling training to enable digital value and efficiency.

Our services

Digital transformation and project management – our digital transformation service helps you create and implement digital strategies and plans enabling sustainable health and care transformation. Specialist teams within the service provide support with transforming learning disabilities, autism and mental health care and creating and executing net zero and sustainability strategies.

Digital innovation – our Digital Innovation Unit specialise in facilitating digital innovation through digital research and development, creating new innovative products, technologies and services. For example, their NHS Activate platform leverages a combination of automation, AI, integration with call centres, video generation and other tools to provide communication solutions which activate the patient to take positive steps to improve their health and care. At the same time it makes the flow of information between organisations and patients seamless leading to better experiences for patients and increased productivity and reduced costs for healthcare providers.

Information management and technology – our technology services provide everything you need to meet your day-to-day operational needs, including cloud solutions and virtual server; end-to-end stable, flexible and scalable IT infrastructure; data control, management and NHS data security compliance; procurement of IT equipment and asset management; capacity planning, IT health checks and reporting; IT training; fast and friendly IT support desk and engineer service.

Our key strengths

• Understanding the dynamics of healthcare working in the NHS
• Embodying NHS core values and culture
• An experienced team with specialist skills in fundamental and complex areas including clinical, change management, digital innovation and information governance
• A unique position to provide a blend of services based on your individual digital transformation needs
• An innovator and incubator of digital solutions in a healthcare context
• Drawing upon a partnership network of external industry leaders
• A system partner that facilitates knowledge sharing between systems and replicates services across the ICS landscape.

Get in touch

For more information and to find out how we can help you, please get in touch.