Delivering your daily organisational activities efficiently and improving productivity relying on robust information management and technology systems.

NHS Midlands and Lancashire can provide everything you need to meet your day-to-day operational needs. Our innovative solutions can strengthen your IT planning, procurement, data security, IT support and training.

Our comprehensive IT health checks and reporting can help you identify and mitigate any potential risks to your IT systems and your organisation.

We can support you to plan your IT requirements and to procure the most suitable products and services to meet your needs.

We can design, build and maintain your IT infrastructure to ensure that your organisation can operate effectively and flexibly. We can store and manage your data so that it meets NHS data security guidelines.

We can also ensure that your equipment, network, data, email and websites have continuous protection from unintended or unauthorised access, change or destruction.

If your users have any day-to-day queries or issues, we can provide a fast and friendly IT support desk and engineer service. In the event of a more serious problem, we can also provide disaster recovery and business continuity support.

What we do

• Cloud solutions and virtual server provision so that office documents are securely available at any time, in any place
• Providing end-to-end stable, flexible and scalable IT infrastructure
• Ensuring equipment, data, network, emails and websites are secure 24 hours a day, seven days a week
• Data control, management and NHS data security compliance
• Procurement of IT equipment and asset management
• Capacity planning, IT health checks and reporting
• IT training

We offer a number of different learning approaches including classroom-based, one-to-one or group sessions, on-site training using our remote training solution, webinar-style sessions and e-learning.

Our award-winning information management and technology training team has a wealth of experience across the NHS and in commercial environments and can offer a wide range of courses from basic IT skills through to advanced Microsoft applications, clinical systems and soft skills training.

We are accredited to offer the leading IT certification in the world, Microsoft Office Specialist (MOS), and for two years we have received a centre of excellence award in recognition of our work.

For your clinicians, we have experience of delivering training on clinical computer systems, patient administration and electronic patient record systems, like SystmOne, EMIS Web and Summary Care Records. We can also provide training on e-booking systems like Choose and Book and on referral management systems like the Map of Medicine.