People solutions

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NHS Midlands and Lancashire supports a range of organisations with solutions to their most pressing workforce challenges. We are of the NHS, for the NHS, and we work with NHS England, integrated care boards, trusts and primary care networks, among others, providing help with:

  • Responding to the NHS Long Term Workforce Plan, NHS People Plan and The Future of HR and OD report
  • Driving productivity through strategic workforce planning and reducing reliance on contingent workforce
  • Developing high-performing teams through impactful leadership and organisational development activities
  • Providing expert human resources advice and guidance on strategic and operational topics including organisational design and managing change
  • Attracting and retaining a talented and diverse workforce
  • Delivering people services at scale.

Our approach  

Collaborating closely with you, we offer a versatile approach to resource allocation. We leverage our valuable skills, extensive experience and capacity through a multidisciplinary team of experts who excel in areas such as workforce analytics, project management and digital innovation. Our primary objective is to provide you with solutions that are not only effective but also adaptable and sustainable.

You can access support through the following delivery models:

  • Consultancy – usually a set programme with clear deliverables, budget and timescales, where we provide a blended team or individual as required
  • Retained service – procurement of set days or volume of activity to be used on a ‘draw down’ basis as and when required. For example, recruitment services
  • Embedded provision – an individual or team is fully integrated within your organisation for a set time period. For example, to cover maternity or sickness.
  • Outsourced service – delivery of services on your behalf using our people and infrastructure, such as ESR support or recruitment services.

Why work with us?

  • Proven experience in delivering impactful workforce solutions.
  • Flexible, tailored approach, collaboratively designed to meet your specific needs.
  • Access to diverse and scarce skills and experience through our blended model of delivery.
  • A focus on creating sustainable, transformational change that aligns with your strategic priorities.

News and events

Case study

Strengthening organisational development and leadership

Through the delivery of a tailored organisational development plan, we enhanced leadership development, established a coaching culture, strengthened…

Case study

Strengthening team identity and purpose at an NHS trust

Through interactive team development sessions, we helped a trust establish a clear team purpose, strengthen relationships, and create…

Case study

Improving workforce data consistency for better planning at NHS Birmingham and Solihull Integrated Care…

We worked with NHS Birmingham and Solihull Integrated Care Board (NHS BSOL ICB) to standardise turnover reporting, enhance…

Case study

Strategic workforce planning through up skilling

Through tailored training and hands-on application of the NHS England STAR and workforce redesign methodologies, we enabled human…

Case study

Transforming Derbyshire healthcare’s medical workforce for future resilience

Our work with Derbyshire Healthcare NHS Foundation Trust has significantly strengthened workforce planning, supported planning for the expansion…

Case study

Building stronger connections for team development: Strength Deployment Inventory (SDI)

NHS Midlands and Lancashire used Strength Deployment Inventory (SDI) to help several teams at different stages of their…

Case study

Enhancing efficiency and sustainability with a diagnostic healthcare workforce strategy

Through strategic collaboration and comprehensive planning, we enhanced the efficiency and sustainability of the diagnostic healthcare workforce within…

Case study

Implementing a flexible working framework and training package for enhanced workforce culture

An NHS foundation trust, in collaboration with NHS Midlands and Lancashire, developed a flexible working framework and training…

Case study

Sustaining and expanding international recruitment for an integrated care system

Our Workforce Planning and Transformation team’s efforts secured a three-year investment for the International Recruitment Workforce Bureau, enabling…

Case study

Reshaping an integrated care board for future success 

We successfully guided the organisational change process for an integrated care board, aligning its workforce with the long-term…

Case study

Driving strategic workforce planning and operational excellence in an integrated care board

Through strategic leadership and effective collaboration, we significantly enhanced the understanding and implementation of a comprehensive workforce plan…

Case study

Optimising staffing strategies, cost reductions and strategic governance

Through detailed analysis and strategic governance frameworks, we reduced the usage of agencies for staffing, leading to notable…

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News, views and case studies

27 March 2025

Strengthening organisational development and leadership

Through the delivery of a tailored organisational development plan, we enhanced leadership development, established a coaching culture, strengthened team purpose, and improved…

27 March 2025

Strengthening team identity and purpose at an NHS trust

Through interactive team development sessions, we helped a trust establish a clear team purpose, strengthen relationships, and create a vision for success,…

20 March 2025

Improving workforce data consistency for better planning at NHS Birmingham and Solihull Integrated Care Board

We worked with NHS Birmingham and Solihull Integrated Care Board (NHS BSOL ICB) to standardise turnover reporting, enhance workforce data accuracy, and…

18 March 2025

Unleash your inner change agent with The School for Change Agents

Are you passionate about making a difference in health and care? Do you want to develop the skills, confidence, and knowledge to…

6 March 2025

Developing a sustainable change management strategy for a children’s hospice

Our Transformation Unit designed and embedded a comprehensive organisational change management strategy for a children’s hospice charity. This approach considered governance, knowledge…

3 March 2025

Transforming workforce structures for the East of England Cancer Alliance

We supported the East of England Cancer Alliance through a complex organisational change process, ensuring a smooth transition, stakeholder engagement, and a…

14 February 2025

Addressing workforce challenges through standardised job descriptions

Our People Solutions team addressed recruitment challenges and pay inconsistencies in a hard to recruit professional group by developing a national library…

12 February 2025

Strategic workforce planning through up skilling

Through tailored training and hands-on application of the NHS England STAR and workforce redesign methodologies, we enabled human resources teams and clinical…

9 January 2025

Announcing the ®Artificial Intelligence Practitioner certification

We are excited to announce our latest achievement as an officially recognised ®Artificial Intelligence Practitioner Accredited organisation. This exciting milestone enables us…

15 October 2024

Shaping the future of NHS care at the 2024 NHS Providers Annual Conference

The four NHS Commissioning Support Units (CSUs) will be taking part in this year’s NHS Providers Annual Conference and Exhibition, where we’ll…

4 September 2024

Transforming Derbyshire healthcare’s medical workforce for future resilience

Our work with Derbyshire Healthcare NHS Foundation Trust has significantly strengthened workforce planning, supported planning for the expansion of new roles, enhanced…

13 August 2024

Corporate social responsibility: doing more good

Blog by Tom Parnell | Senior Communications Manager | Health Economics Unit Corporate social responsibility (CSR) often gets a bad rap as…

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How we can help health systems

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

Improving productivity and efficiency

We have a range of impactful solutions both across operational services and transformational programmes to support NHS systems to tackle some of…

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Improving productivity and efficiency

People solutions

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation
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