There is immense pressure to deliver the right outcomes for patients and individuals across all settings, managing multiple people and working within ever demanding budgetary constraints. Within funded healthcare, this is a tremendous challenge for integrated care systems (ICS). 

Health and care providers are focused on getting delivery right on a day-to-day basis. Operational improvements and innovation can lead to increased efficiency, better patient outcomes and demonstrable financial benefits, but they can be overwhelming and challenging to their already stretched teams. 

NHS Midlands and Lancashire (NHS ML) delivers end-to-end All-Age Continuing Care (AACC) and other health-funded care services safely and efficiently. We have in-depth knowledge and specialist expertise across the wide spectrum of All-Age Continuing Care services, from operational processes and referrals through to commissioning, contracting and brokerage, and ongoing case management, to the more specialist funded care services, such as Court of Protection Deprivation of Liberty or appeals and disputes.  

A strategic, business, governance and technical review across any part of your health-funded care delivery, conducted by NHS ML, can enable health and care organisations to work smarter and safer and set the future direction of travel for funded healthcare services. Our independent advice is always aligned to current local and national policies and regulation across the health and care sector. 

As part of our independent review of funded healthcare provision, we: 

• Investigate current funded healthcare issues or challenges and provide information on findings 
• Recommend solutions to close any gaps or resolve any issues 

• Provide recommendations to improve or enhance your working processes including the use of digital systems 
• Provide independent assurance that your processes and digital systems are working as they should and providing the best value to your organisation 
• Assist with implementation of any of our recommendations  
• Facilitate staff engagement and learning  
• Improve organisational effectiveness, enhancing funded healthcare service delivery. 

By working with NHS ML to conduct independent reviews and consultations on your current funded healthcare operational delivery, your ICS will be able to draw on our extensive knowledge of “what works well” and importantly, how to implement change across your teams, increasing efficiency, improve value for money and enhancing processes to provide improved care to individuals in receipt of AACC services.