We are delighted to share that our customer finance team has been awarded the globally recognised ISO 27001 and ISO 9001 accreditations, demonstrating their commitment to exceptional quality and robust information security management.

The ISO 27001 certification is the international standard for Information Security Management Systems (ISMS). It provides a framework for managing information security risks, including legal, physical, and technical controls that involve an organisation’s information risk management processes. The team’s achievement of ISO 27001 accreditation testifies to their dedication to ensuring the security and integrity of the confidential data entrusted to them. We understand the importance of robust information security systems, particularly in the healthcare sector, and we are proud to have met these rigorous international standards.

On the other hand, ISO 9001 is the international standard for a quality management system. This accreditation affirms that the team is committed to providing a high level of quality in their services and are continually seeking ways to improve. Our quality management systems comply with the stringent criteria set out in the ISO 9001 standard, providing a clear demonstration of our commitment to customer satisfaction and continuous improvement.

We believe these certifications are not just recognitions but also responsibilities that reaffirm our commitment to maintaining the highest standards of service delivery and information security. We want to thank our clients for their trust and assurance in our services. We will continue to strive for service excellence and improve our processes, always putting our clients and their information security at the heart of what we do.

At NHS Midlands and Lancashire (NHS ML), we take pride in delivering the highest quality services to our clients while ensuring robust information security. These ISO accreditations represent a significant milestone in our continuous journey of excellence and improvement.

Jules Harrhy, Deputy Director of Finance at NHS ML said:

“Securing the ISO 27001 and ISO 9001 certifications is a significant achievement for my customer finance team. These accreditations are a clear testament to the commitment we have towards delivering exceptional quality of services while ensuring the utmost security and confidentiality of information. As the Deputy Director of Finance, I’m proud of our collective efforts and perseverance. This success sends a strong signal that we are dedicated to continuous improvement, thereby instilling greater confidence in our stakeholders. As we move forward, we remain committed to maintaining these high standards and working tirelessly to offer our services still wider to serve our local population.”