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What are cookies?

Cookies are small text files located in browser directories. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your PC. The next time you visit that site, your PC checks to see if it has a cookie that is relevant (that is, one containing the site name) and sends the information contained in that cookie back to the site. The site then ‘knows’ that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact.

Are they good or bad?

They are beneficial because they can record preferences and store data (e.g. what’s in your online shopping cart). They can make sites easier to navigate and create a more personal browsing experience. The negative aspect of cookies is that information about you, however benign, is collected and stored by a website and can be used to market services to you or shared with a third party who may wish to do the same.

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These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of this site, using a service provided by Google Analytics.

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News and views

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How we can help health systems

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

Improving productivity and efficiency

We have a range of impactful solutions both across operational services and transformational programmes to support NHS systems to tackle some of…

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Improving productivity and efficiency

People solutions

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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People solutions

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation
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