Elizabeth Miller

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Director of Nursing and Clinical Services

Elizabeth Miller
Elizabeth Miller, Director of Nursing and Clinical Services

Liz possesses extensive experience in emergency and urgent care through senior nursing leadership and operational roles within the acute sector. Before her current position, she served as the Director of Nursing for a leading national provider, overseeing clinical services such as 111, out-of-hours GP service provision, and urgent treatment centres. With a robust background in governance, Liz has spearheaded numerous initiatives aimed at enhancing patient care quality and safety. She is fervently committed to using data and information to engage in meaningful discussions among clinicians and health service managers, aiming to significantly improve patient pathways, experiences, and outcomes.

Liz has led operational teams for medicine and emergency care across a large dual-site acute trust. She has both designed and led multiple initiatives to promote admissions avoidance, such as implementing seven-day services for frailty assessment, the implementation of a single point of access for emergency referrals, and the development of medical ambulatory services. As an inspiring and supportive leader, Liz aims to always inspire her colleagues and wider stakeholders to do the same.

Our people

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Adam Burgess-Evans

Director of People

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Clare Thomason

Director of Delivery, UK

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Debbie Bywater

Chief Information Officer

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Elizabeth Miller

Director of Nursing and Clinical Services

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Janet Budd

Deputy Managing Director

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Michael van Hemert

Managing Director of Commissioning Support Units

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Qadeer Kiani

Equality, Diversity and Inclusion Board Advisor

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Tony Matthews

Director of Finance

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How we can help health systems

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

Improving productivity and efficiency

We have a range of impactful solutions both across operational services and transformational programmes to support NHS systems to tackle some of…

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Improving productivity and efficiency

People solutions

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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People solutions

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation