Michael van Hemert

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Managing Director of Commissioning Support Units

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Michael van Hemert, Managing Director of CSUs

Michael was appointed to the role of Managing Director of all four Commissioning Support Units (CSU) in April 2024.

He is an experienced leader of business service organisations in the commercial sector and the NHS and has a track record in strategy development, service management and business turnaround. Michael champions a customer-centric approach, driving higher quality and standardised operations, and is strongly invested in consultative service provision.

“CSUs are full of talented people and I am immensely proud to be a part of it and the NHS, providing insight, innovation and best practice sharing to meet the current and future needs of our partners.”

Our people

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Adam Burgess-Evans

Director of People

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Clare Thomason

Director of Delivery, UK

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Debbie Bywater

Chief Information Officer

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Elizabeth Miller

Director of Nursing and Clinical Services

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Janet Budd

Deputy Managing Director

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Michael van Hemert

Managing Director of Commissioning Support Units

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Qadeer Kiani

Equality, Diversity and Inclusion Board Advisor

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Tony Matthews

Director of Finance

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How we can help health systems

Business enabling services

Delivering a wide range of support functions through transactional services, business partnering and transformation that drives efficiencies and releases value and time…

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Business enabling services

Clinical redesign and provider collaboration

Redesigning how health and care works across England - placing people at the centre of their own health and care and utilising…

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Clinical redesign and provider collaboration

Communications and engagement

Supporting ICSs with approaches to design and deliver effective communication, engagement and behavioural insights as a key enabler for system change and…

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Communications and engagement

Developing health systems

Acting as an independent and trusted partner within the system to facilitate working across stakeholders and integrate elements of the provider system…

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Developing health systems

Digitally enabled transformation and IT

Digitising care and partnering with systems for the transformation of digitally enabled service delivery (and other supporting processes) across vision, planning and…

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Digitally enabled transformation and IT

Personalised healthcare commissioning services

Providing end-to-end funded care services, including patients as active partners in identifying their healthcare needs and then commissioning care to meet these.…

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Personalised healthcare commissioning services

PHM analytics and decision support

Applying intelligence-led understanding of the health of the population to support the redesign of care and improve patient and financial outcomes across…

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PHM analytics and decision support

Place and primary care transformation

Supporting providers to work together at a place and neighbourhood level to manage common resources, integrate community teams, improve health and reduce…

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Place and primary care transformation

Workforce resilience and transformation

Supporting systems to build a sustainable and integrated workforce, transforming systems, organisations and the workforce experience to improve resilience.

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Workforce resilience and transformation